A "Partner in Progress"

FDNY pulls fast one with stats


Monday, March 12, 2012 The Bloomberg administration is intentionally omitting key information from Fire Department data while boasting “record low” response times — even as firetrucks take up to two extra minutes to reach blazes, according to recent explosive testimony.

The revelation came from none other than the FDNY’s top communications official during a labor-dispute hearing.

“We don’t record the time from when the police [911] call taker makes contact with the caller until it gets to the fire[-dispatch system],” Fire Department communications chief Robert Boyce said in sworn testimony Jan. 19.

Under the old system, 911 police dispatchers took initial fire calls and then quickly, typically within four seconds, passed them to fire dispatchers, sources said. The fire dispatchers then did a lengthier interview with the caller, up to two minutes, before sending out a truck, the sources said.The length of the initial 911 call had not been included in response times, but the longer fire-dispatch call was.

Then, in 2008, the system changed. Police dispatchers began handling the entire interview process — and the time it takes hasn’t been included in department response data since.

Read more: http://www.nypost.com/p/news/local/fdny_pulls_fast_one_with_stats_AbvgAo6GqTVjMP4XhYgQyH#ixzz1p1jaxhEz


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